Note: we are republishing this story which originally made the news in May 2024.
McDonald’s faced backlash after a viral video showed an employee at a Brisbane, Australia location drying a wet mop under a heat lamp used to keep French fries warm. The act reportedly happened near food prepared for customers. Even after a coworker warned about the safety risk, the employee continued, raising concerns about hygiene and supervision.
The video, sent to TMZ and widely shared on social media, quickly sparked outrage. Many viewers were shocked that such behavior could happen in plain sight. Some questioned what other issues might occur “behind closed doors” if this was visible to diners.
A spokesperson for McDonald’s Australia acknowledged the incident and said corrective steps were taken. However, the damage spread quickly online, with thousands of views and strong reactions. TikTok users called for the branch to be shut down and expressed doubts about food safety standards.
The controversy has put pressure on McDonald’s, a global brand known for strict cleanliness policies. The company now faces the challenge of restoring public trust and proving that food safety rules are properly enforced.
This episode highlights the importance of strict hygiene and oversight in the food industry. Even a single lapse can affect public confidence and raise concerns about health and safety. Moving forward, the company must show transparency and accountability to reassure customers that such incidents will not happen again.